We design all of our pieces in New York. The furniture is made by artisans in North Carolina-- all pieces are solid white oak, crafted with integrity to stand the test of time. Our fabrics are sourced from all over the world and carefully sewn by our seamstresses in North Carolina. Our ceramics are handmade in small batches in Brooklyn, NY. Each piece, whether furniture or ceramics, is handcrafted-to-order and slight variations are to be expected from one piece to the next-- these subtleties contribute to their natural character. 

We highly recommend measuring your home and your desired piece before purchasing to ensure a smooth delivery. Please be sure to compare product dimensions to the dimensions of all entryways, hallways, elevators, stairwells and doors that your piece will need to pass through, and note that we do not accept returns or exchanges of pieces that cannot be delivered due to sizing and fit issues.

Absolutely! Please visit our product page for The Curtain to purchase additional or replacement curtains in other fabrics and patterns. Our patent pending track system allows for you to easily swap out and wash the curtain as needed.

Care instructions are listed on each product page and on our fabric guide for curtain care instructions.

Our pieces are designed to look beautiful in many different rooms, but they are not suitable for outdoor use. 

In the unlikely event that you suspect your product has a manufacturing defect, please send photos of the defect to hello@riffmade.co as soon as possible so that we can evaluate. If we determine that your piece is defective, we will arrange to repair it to a perfect condition.

The Riffmade Trade Program offers exclusive pricing to interior designers, architects, hospitality, and commercial clients. Find more information here.

Your card will be charged in full when you place the order. 

Riffmade partners with Shop Pay to offer financing plans that allow qualified customers in the United States to pay for their purchases in fixed monthly installments over a period of months at 0% APR.

We ship to the lower 48 states, excluding Alaska and Hawaii.

Please clear all pathways to the room in which you would like your new furniture to be placed, and be sure the room itself is clear to allow space for the piece(s). Our white glove delivery partners cannot remove or move existing furniture at the time of delivery—if needed, please arrange for removal of existing furniture prior to your delivery date.

An adult—18 years or older—must be present to sign for delivery and prepared to inspect your item upon delivery to ensure there are no damages from transit.

If your piece needs to be carried up two to four flights of stairs, you must notify hello@riffmade.co three business days before your scheduled delivery to avoid delays. Please note that our white glove delivery partners cannot carry orders up more than four flights of stairs for safety reasons. If your delivery does not fit into the elevator of your building and needs to be carried up more than four flights of stairs, you will need to arrange for a moving company to bring your piece(s) up at your own expense.

If you miss your delivery appointment or need to reschedule it, please contact the local white glove delivery agent or hello@riffmade.co as soon as possible. A $250 redelivery fee applies if you miss your appointment or reschedule it within three days of the original scheduled appointment.

Your shipping fee is non-refundable if your order has already shipped, and it will not be refunded if you return or exchange an item.